Questions parents ask us, answered plainly

Worrying is normal, and you’re not alone. The useful question is whether it’s worth having someone look. A consultation can answer that, and a fuller assessment answers it in depth: what’s happening, what’s a passing phase, and what could use a hand. Most parents leave relieved either way.

Start from a concern that sounds familiar.

It starts before you arrive. You call or write to us, and we book an appointment at a time that works. On the day, a therapist decides with you whether a consultation or a fuller assessment is the right first step, and then we agree the schedule together. Therapy begins from there.

You talk, your child plays, and a qualified clinician watches how your child moves, listens, learns and communicates. If you have previous reports, from a paediatrician, a school, or another therapist, bring them along. They help us see the whole picture. You won’t be left in a waiting room wondering. You’ll leave with a plain-language picture of your child and a clear next step.

See the whole path, from first call to first review.

No. You can call us directly and book. If a doctor or teacher has already suggested therapy, that’s fine too. Bring along any reports or notes you have, and tell us what they said.

See the three ways to reach the team.

Don’t rehearse anything. Come as you are. It helps if your child is not hungry or overtired, and it helps if you arrive a few minutes early so there is no rush. Tell your child, in a light way, that you are going somewhere with toys where someone will play with them. That’s all the preparation needed.

Read what happens step by step.

Then that’s useful information too, and our therapists are used to it. No child is ever forced, coaxed beyond comfort, or judged. The first visit can simply be about you and the therapist talking while your child warms up. Some of our best assessments happen with a child on a parent’s lap.

See how the first visit is handled.

We understand why it feels like a delay. But therapy works when it is aimed at the right thing, and guessing wastes your time and money. Sometimes a consultation is enough to give you a direction; sometimes a fuller evaluation is what’s needed. Either way, it’s one step, and it’s the difference between a plan and a hope.

See how the appointment is chosen.

Sessions start at ₹900. From there, the rate depends on the therapist’s experience and seniority, and we’ll tell you plainly before you start. A consultation is ₹1,000 (₹1,500 with a senior clinician), and a detailed evaluation starts at ₹2,000.

See the full picture on our Fees page.

Because it’s real work by a real clinician. A consultation is a proper appointment, and a detailed evaluation is more again. Ours ends with a plain-language picture and a written plan, whether or not you continue with us.

See what each appointment includes.

You’ll always hear the full cost of what’s recommended before it starts. If anything carries a separate charge, such as evaluations, materials, a programme, or formal school liaison, the price comes with the suggestion, in the same conversation, never later.

Read the fee and attendance terms.

We know how it looks. Play is how children learn to talk, to move, to pay attention and to cope. What makes it therapy is what happens inside the play: the games and toys are chosen by a therapist working towards goals we’ve set with you. The child sees fun. You’ll see the plan.

See what purposeful play means here.

At home, play just happens. In a session, the therapist shapes it, choosing activities that suit your child’s current level, again and again, in a way that feels like a game. That gentle, skilful repetition is where the progress comes from.

Read how sessions and home practice differ.

Our centres run one shift: Monday to Friday 9:00 am to 6:30 pm, and Saturday 9:00 am to 1:30 pm. School-age sessions cluster between 3:00 and 6:30 pm. That’s when the centre is fullest, because that’s when most families need it. Mornings are quieter, and often easier to book. Tell us what your day looks like and we’ll work around it.

Check hours and centre details.

Usually the one closer to you. We are in Kalyan Nagar (HRBR Layout) and in Dr. Shivarama Karanth Nagar (serving Jakkur and Thanisandra). Both run to the same standard, but the services differ slightly. Psychology & Behavioural Support is at Kalyan Nagar only, for example. If you are unsure which is nearer, call us with your area and we will tell you.

See every service and where it runs.

Yes, Online Therapy is live at both centres. In India it’s charged at the same rate as in-person; for families abroad there’s a small difference. We’ll talk through whether it suits your child’s needs at your first conversation.

See Online Therapy.

One call: +91 70225 30530 (Monday to Friday 9:00 am to 6:30 pm, Saturday 9:00 am to 1:30 pm), or message us on WhatsApp. That’s all it takes.

Or write it down and send it in WhatsApp.

Every answer begins with the same thing: it depends on the child. We can talk in weeks and months, not years or days. What we do is set clear goals, review them about every four months, and tell you plainly where things stand. Nobody can give you a fixed date for a child’s development. A plan and a review, we can give you.

See how goals and reviews are written down.

The therapist and you decide together, and it is not set by a template. We do ask for a minimum of two sessions, and there is a clinical reason for it. The first session is often about settling in, and a child’s real starting point shows up once they are comfortable. A second session gives the therapist a measured baseline, lets an approach be tried and adjusted, and gives your child enough continuity for anything to take hold. One session would leave us guessing, which is the one thing we try to avoid. After your child’s assessment we’ll recommend a frequency, explain why, and review it as your child changes.

See how the schedule is agreed.

A short report takes about a week, and a detailed evaluation report about two weeks. You also receive a status report every four months, as a soft copy.

See when each report is written.

You are welcome either way, and we will talk it through after the assessment. Many parents stay for at least part of the session. Watching a therapist work with your child teaches you more than any book. Some children do their best work without a parent in the room. There is no wrong choice.

Read about your part in the plan.

You’ll see it, and we’ll show it. We set goals in plain language at the start, and review them about every four months. Each review comes with a written status report, sent as a soft copy. We’ll also tell you what to watch for at home. In short: we agree what to look at, and when to review it.

See how a goal becomes an everyday sign.

Say so. That’s exactly what reviews are for. Sometimes the plan needs adjusting, sometimes the frequency does, and sometimes progress is happening in a place you haven’t been shown yet. We won’t ignore the question. If we can’t help your child, we’ll tell you and help you find who can.

Read how reviews and changes work.

Please give us at least four hours’ notice. We can arrange a compensatory session, up to three per month, on another day, not necessarily with the same therapist, and with no same-day guarantee. Missed sessions without notice are generally not followed up with another slot.

Read the attendance terms in full.

You are invoiced for the coming month on the 1st, and payment is due by the 5th. Planned absences told to us by the 5th are not billed. Planned absences run up to a 15-day limit; beyond that, the slot is rebooked rather than held. Payment is by UPI or cash. Ask us if you need another arrangement. There is also a one-time ₹350 registration fee when your child enrols.

See the fee and payment terms.

The most powerful part of therapy happens at home: a few minutes a day, the way your therapist shows you. You’ll never be handed a homework list and abandoned. We keep it small enough to fit real life, because we know real life is where progress sticks.

Read about home practice.

Yes. It is invite-only, run by the centre, and it’s for education, not gossip: useful, practical posts. You can leave at any time. There’s no set schedule of messages. We post when there’s something worth your time. Ask us at your centre, or read more on the parents’ page.